Case Study 03: The London App.

Type: UX Design Project

Role: UX Designer / UX Researcher

Responsibilities: User Research / Wireframing / Prototyping / Branding


The Problem

  • Many non-English speakers struggle to access relevant information about the city.
  • Many people are unsure about what’s happening within their community.
  • Many people are unaware when their commutes are going to be disrupted.

Goal

This project aims to create a centralised information hub that provides relevant updates and is accessible to people who speak all languages.

Personas

Target Audience:

Since the prompt specified “everyone” defining a target audience became difficult. Based on the conversations that I had with those around me, I identified 4 individuals:

  • Student studying in London.
  • Traveller/remote worker visiting London.
  • Young professional working in London.
  • Non-English speaker from abroad working in London.

Wireframes

Mockups

Concluding Remarks

During this project, I learned about developing tablet and medium sized devices.

My main challenge was ensuring the proportions are right as these screen sizes are awkward to design resembling both the form of a phone when portrait and a desktop when landscape.