Type: UX Design Project
Role: UX Designer / UX Researcher
Responsibilities: User Research / Wireframing / Prototyping / Branding
Problem
Fitness trainers face challenges when collecting and managing their clients’ health data to monitor progress and provide guidance.
Goal
Create a user-friendly mobile app that simplifies the process of collecting client health data and managing client relationships for fitness trainers.
Understanding the User
Pain Points
- Communication
Trainers experience friction in their workflow when having to chase up information from clients (workout and health statistics), leading to potential delays in tracking progress and providing timely feedback. - Data Availability
Participants expressed a desire for more detailed information on the client dashboard and workout review screens.
Personas
Design
Paper Wireframes
Digital Wireframes
Usability Study Comparison
Round 1 Findings:
- The wireframes were easy and intuitive to use.
- Users want a customisable layout on the client dashboard.
- Users need more detailed information on the client dashboard and workout review screens.
Round 2 Findings:
- Designs were still easy to use and navigate. Key information wa made clear.
- Users need an expanded view of each statistic to view them in more depth.
- Intelligent sorting of clients by urgency is a particularly helpful view for the trainers.
Mockups
Takeaways: What I learned
When designing for users of a particular niche it’s incredibly important to have those initial conversations to gain holistic knowledge of the field as well as relevant ‘lingo’ so you are able to communicate more effectively with other stakeholders.